Lido88 is committed to protecting the privacy and security of every member's personal information. This document explains in detail how we collect, store, use, and protect your data in accordance with applicable data protection laws in Malaysia.
We have built a robust data protection system based on six core principles to ensure your information remains safe and secure at all times.
All personal and financial information transmitted through the lido88 platform is protected with 256-bit SSL encryption. This means your data cannot be read by any unauthorised party, even if intercepted during transmission.
Lido88 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Your data belongs to you — it is not a business asset of ours.
Every lido88 member has the full right to access, review, correct, or request deletion of their personal data. You may submit such requests through our support team, which operates 24 hours a day, 7 days a week.
Member personal data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring. Only authorised personnel may access such information based on their job responsibilities.
The lido88 Privacy Policy is designed and regularly updated to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable regulations in force from time to time.
In the event of any incident involving data security, lido88 is committed to notifying affected members as promptly as possible, along with the steps taken to address the incident and protect your data.
Lido88 collects your personal information solely for legitimate purposes related to the provision of our gaming platform services. We only collect data that is genuinely necessary and nothing beyond that. The types of information we collect are as follows:
Personal Identification Information:
Financial Information:
Technical & Usage Information:
Lido88 uses the personal information collected for various legitimate operational purposes. All data usage is grounded in reasonable necessity and does not exceed the scope required to deliver quality services to our members.
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account Registration & Verification | Name, IC number, date of birth, email, phone number | Contract fulfilment |
| Deposit & Withdrawal Processing | Bank details, e-wallet info, and transaction history | Contract fulfilment |
| KYC Verification & Fraud Prevention | Identity documents, IP address, login history | Legal obligation |
| Customer Support | All relevant account information | Legitimate interest |
| Promotional Communications (with consent) | Email, phone number | Member consent |
| Platform Improvements | Anonymous usage & analytics data | Legitimate interest |
Lido88 will not use your personal data for any purpose not stated above without first obtaining your consent. Should we need to use your data for a new purpose, we will notify you and, where required, seek your consent again.
Lido88 does not sell, rent, or disclose members' personal information to third parties except in the following limited and controlled circumstances:
Lido88 maintains high technical and organisational security standards to protect your personal data from unauthorised access, loss, destruction, or unintended disclosure.
Technical security measures we practice:
Data retention period:
Lido88 retains members' personal data for the period necessary to fulfil the purpose for which it was collected, or for as long as required by law. Generally, active account data is retained for the duration of active membership plus five (5) years after account closure, to meet legal obligations and anti-money laundering regulatory requirements.
As a lido88 member, you hold privacy rights protected under Malaysia's Personal Data Protection Act 2010 (PDPA). lido88 fully respects and facilitates the exercise of these rights.
You have the right to request a copy of the personal information we hold about you. We will provide it within a reasonable timeframe.
If any information we hold is inaccurate or outdated, you have the right to request its immediate correction.
You may request deletion of your personal data in certain circumstances, subject to our legal obligations to retain specific records.
In certain circumstances, you may request that we restrict how we process your personal data while a dispute is being resolved.
For processing based on your consent (such as marketing communications), you may withdraw that consent at any time.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
Lido88 uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and collect analytical data that helps us improve our services.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the lido88 platform. For more information on managing cookies, please refer to your web browser's documentation.
Lido88 takes child protection very seriously. Our platform is not intended for, and should not be used by, anyone under the age of 18. We do not knowingly collect any personal information from minors.
Should we discover that personal information of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to:
Lido88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes in how we operate. All amendments take effect immediately upon being published on the platform.
For material amendments, lido88 will:
We encourage you to review this Privacy Policy periodically to stay informed about how we manage your personal information. Continued use of the lido88 platform after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how lido88 handles your personal information, our Data Protection Officer (DPO) team is here to assist you.
You can reach us through the following methods:
Lido88 values your trust and is always committed to addressing every privacy concern with full integrity and transparency. Your feedback helps us continually improve our data protection practices.
Answers to the most frequently asked questions by lido88 members regarding data protection and privacy.